Last Updated: 04.12.2025
Shipping & Delivery Policy – TheSkinCart.com
Thank you for shopping with theskincart.com.
This Shipping & Delivery Policy outlines how and when your orders will be delivered
Order Processing Time
Orders are processed within 1–2 business days after successful payment. Orders placed on Sundays or public holidays will be processed on the next working day. During sales or peak seasons, processing time may take an additional 1–2 working days.
Delivery Time
Estimated delivery time after dispatch: Location Delivery Time Kerala 2–4 business days South India 3–6 business days Other States in India 5–9 business days Remote area delivery may take longer depending on courier availability.
Order Tracking
Once your order is shipped, a tracking number and courier link will be sent to your registered email / WhatsApp / SMS. You can track your order anytime using the link provided.
Damaged / Missing / Wrong Products
Once your order is shipped, a tracking number and courier link will be sent to your registered email / WhatsApp / SMS. You can track your order anytime using the link provided.
Shipping Locations
We currently ship to: All states within India (International shipping will be added soon.)
Shipping Charges
Shipping charges are calculated at checkout based on weight and delivery location. Free shipping offers may apply during special promotions.
Incorrect Address / Failed Delivery
Please make sure your shipping address and phone number are correct when placing the order. If delivery fails due to: Incorrect address Unreachable phone number Customer unavailability theskincart.com will not be responsible for delays and re-delivery charges may apply.
Delay Due to Courier / Weather / Pandemic
Once the order is shipped, delivery timeline depends on third-party courier partners. Delays caused by: Weather conditions Strikes Festivals Government restrictions Pandemic situations are beyond our control, but we will support you in tracking your shipment.
Contact Information
For questions related to Shipping & Delivery, contact us:
Dr. Sneha Nambiar’s Skin Care Clinic
Charvathur, Kasaragod, Kerala – India
📧 Email: theskincart.com@gmail.com
📞 Phone / WhatsApp: +91 8089685551
🌐 Website: https://theskincart.com